Privacy Policy

Effective Date: 18 June 2026

Introduction

basin-beam respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

We collect personal information that you voluntarily provide when you:

• Submit a consultation request through our contact forms
• Communicate with us via email
• Subscribe to our communications

The information we collect may include:

• Name
• Email address
• Project details and requirements
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Communicate about your project requirements
• Send relevant information about our services
• Improve our website and service offerings
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit forms or contact us
• Contractual necessity to provide services you request
• Legitimate business interests in operating our business
• Legal obligations we must comply with

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

• Service providers who assist in our operations (subject to confidentiality agreements)
• Professional advisors when required for business purposes
• Law enforcement or regulatory authorities when legally required

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project-related information is typically retained for seven years following project completion.

Your Rights

Under data protection law, you have rights including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, contact us at [email protected]

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. For detailed information about our cookie usage, please see our Cookies Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The effective date at the top of this page indicates when the policy was last revised.

Contact Information

If you have questions about this privacy policy or our data practices, contact us at:

basin-beam
42 Silverstone Avenue
Bristol BS1 6ED
United Kingdom
Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.