Last Updated: 18 June 2026
basin-beam is committed to complying with the General Data Protection Regulation (GDPR) and ensuring that your personal data is processed lawfully, fairly, and transparently.
basin-beam acts as the data controller for personal information collected through this website and our business operations.
Contact details:
basin-beam
42 Silverstone Avenue
Bristol BS1 6ED
United Kingdom
Email: [email protected]
We process personal data under the following lawful bases:
You have the following rights regarding your personal data:
You can request confirmation of whether we process your personal data and obtain a copy of that data.
You can request correction of inaccurate or incomplete personal data.
You can request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
You can request that we limit how we use your personal data in specific situations.
You can request your personal data in a structured, commonly used, machine-readable format and have it transmitted to another controller.
You can object to processing based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw that consent at any time.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.
To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month, though this may be extended by two additional months in complex cases.
We may request identification verification before processing your request to ensure data security.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in high risk to your rights, we will also notify affected individuals without undue delay.
We primarily store and process data within the United Kingdom and European Economic Area. If data is transferred outside these regions, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary based on the type of data and legal requirements.
Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children without parental consent.
You have the right to lodge a complaint with the supervisory authority if you believe we have not complied with GDPR requirements:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Website: ico.org.uk
We may update this GDPR compliance information to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website.